Privacy Policy

Mersal Group Ltd ("Mersal Group," "we," "us," or "our") respects your privacy and is committed to handling information you share with us responsibly. This Privacy Policy explains what information we collect through this website, why we collect it, and how we use and protect it.

By submitting a form on this website, you agree to the practices described in this policy.

We collect information you voluntarily provide when you use our Contact Us, Become a Dealer, or Supplier Inquiry forms. Depending on the form, this may include your full name or contact person name, email address, phone number, company or business name, country or region, city, product category interests, estimated order volume, a company website or catalog link, and the message or details you choose to share with us.

We do not collect payment information, and we do not use this website to process any transactions.

We use the information you provide to respond to your inquiry, evaluate dealer or supplier applications, and communicate with you about products, partnership opportunities, or other matters you have contacted us about. We do not use the information you submit for any purpose beyond responding to and managing your inquiry or application.

We do not sell your information, and we do not share it with third parties for marketing purposes. We may share information internally within Mersal Group Ltd and its member companies where necessary to properly respond to your inquiry, and with service providers who help us operate our business (for example, email delivery), only to the extent needed to do so.

We retain the information you submit for as long as reasonably necessary to respond to your inquiry, manage an ongoing business relationship, or satisfy legitimate business record-keeping needs. Information that is no longer needed for these purposes is deleted or securely disposed of.

We take reasonable steps to protect the information you share with us from unauthorized access, use, or disclosure. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

This website uses Vercel Analytics to help us understand overall visitor traffic and improve the site. Vercel Analytics is cookieless — it does not use tracking cookies and does not collect personal data. It only records anonymized, aggregate page-view information and cannot be used to identify you individually.

Beyond this, we do not use cookies or any other third-party tracking tools on this website.

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete it. We will respond to reasonable requests to the extent we are able.

We may update this Privacy Policy from time to time to reflect changes in our practices. The date this policy was last updated is shown below. Continued use of this website after an update constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@mersalgroupltd.com.